Great time in Bhutan and good experience with Druk Asia
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Great time in Bhutan and good experience with Druk Asia

Hi Sangay,

It is nice to hear from you. We had a great time in Bhutan and an equally good experience with Druk Asia.

I would like to take the time to provide you with some feedback, as requested.

1) Hotels and Food: The accommodations provided were excellent. Very comfortable with quality guest service, which we appreciated. The food was plentiful and varied. Most dishes were delicious and we enjoyed the wide selection.

2) The Sites/Pacing: For 4 full days tour we felt the pacing was fine. There were at least 2 sites to see each day (some days more). No day ever seemed rushed. For the most part the amount of time we spent at each site was adequate, however, we could have spent more time at The Tiger's Nest as it's one of the highlights of the tour. We felt a little bit rushed and would have enjoyed spending more time there, specifically inside the Monastery itself. The hike was very nice and we spent sufficient time outside but only about 5 minutes inside, which was not enough time.

3) Service Provided by Guide and Driver: Our driver Karma was excellent. Very polite and courteous. He happily provided us with his input when asked.
Our guide Kinley Wangdi also provided good service. He was equally polite, courteous, attentive and patient. He also seemed quite knowledgeable and promptly answered all our questions. In terms of suggestions for improvement for Kinley, we felt he could have been more enthusiastic during the tour. Often there were times where he would walk far ahead and maintain his distance while we were at the sites. We noticed that other tour guides stayed with the clients. Guides provided guests with information without having to be asked. Kinley did a great job and we were very satisfied with him as our guide, however, more passion and enthusiasm would take his service to the next level.

Overall, we felt that Bhutan was a beautiful, exotic and peaceful country. We had an excellent experience and hope to return someday in the future.

Thank you so much for your wonderful help and service.

Best Regards,

  • Alexandra Rubenstein

    June 2014
  • From
    Canada

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