Bhutan Travel Specialist, Druk Air Representative (Royal Bhutan Airlines)
Dear Sonam,
Bhutan is a beautiful country with warm and friendly people. We enjoyed ourselves very much!
The iternary is well planned and our guide Tshering and driver Tandin are fantastic. They always ensure that we are comfortable and took special care when my wife fell sick on the 5th day. Many thanks to them.
One feedback is the coordination with Drukair. Our return flight was cancelled and we were arranged to fly to Bangkok at a later timing and connect to Singapore. However, no information of the connecting flight was provided. We were told to check with Drukair staff but they claimed that they do not have the details as well. On arrival in Bangkok, there was no ground staff assisting us. After checking with the concierge, we finally met up with Drukair Bangkok staff. She provided us the e-tickets for our connecting flight to us and told us it had been sent to your company earlier.
Other than this incident, everything is perfect!
Kadin Chey la and Tashi Delek!
Peh Chun Wei
From Singapore
Guide -
Hotel -
Rating
