Singapore Changi Airport Check-In & Transfer

Posted on 28/December/2012

Check-in counters for Drukair flights to Paro, Bhutan, at Changi Terminal 1

Passengers bound for Paro, Bhutan, on Drukair KB501, should proceed to check-in at Changi Airport Terminal 1, Row 12. 

Check-in counters are open 2.5 hours prior to departure time and close 45 min before scheduled departure.

Please present your valid passport (6 months validity), your Drukair e-tickets and a valid visa to Bhutan at check-in counters. Passengers without any either a valid passport or visa may be refused boarding of flight to Bhutan.

Passengers can request for their preferred seating when checking-in and our check-in staff will try their best to accommodate. Please note that seats are allocated on a first-come first-serve basis.

For the latest departure timing for Drukair, please visit Changi Airport’s Passenger Departure information page

Drukair Check-in Counter at Changi Terminal 1

Transfer counters for Drukair flights to Paro, Bhutan, at Changi Terminal 1

Passengers on transit to Paro, Bhutan, on KB501 should proceed to Changi Airport Terminal 1 Transfer Lounge C to collect their boarding pass. Transfer Lounge D is opened 2 hours prior to flight departure. Trasfer Lounge C is operational from 0430 to 0530 on flight days.

Passengers on transit should ensure they have sufficient connection time for commute between the terminals. It is recommended that your arrival at Changi Airport be at least 3 hours prior to Drukair’s scheduled departure.

Straight-through baggage transfer on-transit to Drukair

PPlease note that as of current update, Drukair only has interline agreement with Thai Airways (TG) and Asiana Airlines (OZ) and we can only guarantee straight thru baggage transfer for these airlines.

Passengers on other flights connecting to Drukair should request the check-in staff at their originating airport  for a straight thru tagging where possible. Should your originating airline not be able to do so, passengers will have to pick up your baggage at the conveyor belt and proceed to check-in at Terminal 1, Row 12. In this scenario, it is advisable to allow yourself at least 3 hours for connection.

Drukair Check-in Counter at Changi Terminal 1

Baggage Allowance and Excess Baggage 

Please note that the allowance for baggages is 30kg for Business Class passengers and 20kg for Economy Class passengers.  Excess baggages will cost $14 SGD per kg for SIN-PBH and $12 SGD for SIN-CCU.

Sky View Lounge for Business Class Passengers

For Business Class (J-Class) Passengers on KB501, they can also proceed to Sky View Lounge near Transfer Lounge D to make use of the lounge facilities after collecting their boarding pass. 

Planning to travel to Bhutan during a festival?

On popular dates of travel such as during festival time, flight tickets tend to get fully reserved 5 months prior. Due to limited flight and seats available, we recommend you to reserve your ticket as early as possible. You can reserve your ticket for free with us and plan your trip to Bhutan with a peace of mind knowing that you will have a spot on your flight to Bhutan.


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